How to order: we deliver to our specified Calgary and Edmonton pick up locations once a month per city. To purchase directly from TK Ranch, simply place your order in our online store. During checkout, you'll be able to choose your delivery date and pick-up location from our available options. See our Delivery Dates calendar for dates and locations.
When do we charge your credit card? We accept VISA, MasterCard, American Express and Discovery cards. Because there can be time lag of a few weeks until your order is boxed up for delivery, we might have sold out of some of the items that you ordered. For this reason, we do not charge your credit card until after we have packaged your order prior to delivery. You will not be charged for any out-of-stock items that you ordered — out-of-stock items will be deducted from your order before we charge your credit card, and you will receive an updated invoice by email with your new order total. This usually happens a few days before delivery.
Once you've placed your order, you will receive an email from our online store confirming your order. If you do not receive an email confirmation from TK Ranch, please contact us.
Please understand that we are a working ranch and as such do not keep regular office hours. We monitor emails daily and will reply to your request as soon as possible. We appreciate your patience with this process.