Email. We don’t “harvest” email addresses from our website visitors or anyone else, nor do we send unsolicited commercial bulk email (spam) to our customers or website visitors.
Your Information. Personal information provided to us by our website visitors, customers and newsletter subscribers is treated confidentially and is not sold to anyone for any reason. If you provide such information to us by email, telephone, Canada Post, a form on our website or other means, we use it only to respond to your requests, improve our website (in the case of customer feedback), email our opt-in newsletter, notify customers about updates or special notices who purchase our products or for purchases through our online store. Our online forms collect some or all of the personally identifying information listed below:
|Contact Us page|
|Email Newsletter Subscriptions|
||To unsubscribe or manage your newsletter subscription, just click on the Unsubscribe link at the bottom of the email newsletter you received.|
|TK Ranch Online Store|
||If you opted to open an account when you placed an order, then your contact and billing information is stored in your Account area along with your order history. Just log in to make any required changes.
No credit card information is stored on our website.
|TK Ranch Blog|
In order to leave a comment on our blog, you must provide your:
|These are required by our blog software, but are not stored in an area of our website accessible to the public. If you have an issue with this, please contact us.|
Credit Cards: No customer credit card information is stored on our website for security reasons.
Personally-identifying information provided to us by our customers is strictly confidential and is used only for the purpose of (a) completing a transaction (purchase) as initiated by the customer, allowing blog comments, etc., per our chart above.
Web Hosting. As with most website servers, ours records and stores the following information about our website visitors: the numerical IP address or domain name from which they access the Internet; the date and time our website is accessed; the pages visited and whether they successfully downloaded to the visitor’s browser; and sometimes the Internet address of the website from which you may have accessed our website (such as Google.com). We do not sell this information to anyone for any reason. Simply surfing our website will not impart other personally-identifying information to us.
In general, we do not link the IP address to any website visitor information with the following exception: when you place an order using our online checkout process, our software correlates your IP address with your order, to be used only in cases of fraudulent credit card use. In the case of a suspected fraudulent order, we may share this with the financial institution that issued the credit card with which an order was placed or, if we determine use of the credit card was fraudulent, with law enforcement authorities.
Secure Web Site Browsing: We have provided a secure checkout environment for your purchases. In order to be sure that information transferred between your browser and our server is secure during checkout, it is important to be aware of the security information available to you through your browser. Once you enter the Checkout process (when you’re ready to purchase the items you have put into your Shopping Cart), your connection to our server becomes secure. To confirm this, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that the transmission of your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from “http” to “https”.
If you have questions or concerns, please contact us.